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| Below you will find answers to some of our Frequently Asked Questions- |
- How long does it take from the time I order to getting my order shipped?
- This depends on order volume which changes depending on the time of year. December, January and February are the months that the order volume is at its peak so allow additional time for production.
- If you have questions, please call or email.
- How long does it take UPS to deliver my order once you ship it?
- Please see the UPS Service Map below and locate the destination color. Then look at the ledgend to the lower right to find the days in transit. UPS does NOT count the day your package is picked up in the transit time.
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- Can I order by using a Pack or Personal Check?
- Yes! You can either send your check to us in the mail or you can use our shopping cart and select an electronic check at checkout. Electronic Checks will hold up your order 3 - 5 days while it is processed. Please email your engraving instructions to us at SALES@MVWW.ORG and indicate you are mailing a check.
- I don't see a 5% discount what happened to it.
- Rather than raising prices the decision to remove the 5% discount was made. This way everyone gets a lower price without having to mail a check.
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